Office location: 14880 Sweitzer Ln, Laurel MD, 20707
12/21/2024
Jeff
Springfield, VA
They've been good to work with, and kept the installation and permitting process on time. A few panels had performance issues, but they resolved them in a timely way. They were confused about dominion powers rules to make the final permanent connection-for a month or so i was waiting for dominion to do it, but eventually an electrician from SEW did it. Despite this I got online as scheduled. I'd recommend them for sure.
System size (kW): 10
Year installed: 2024
Solar Energy World reply
12/26/2024
Dear Jeff,
Thank you for your thoughtful review and for sharing your experience with Solar Energy World. We’re delighted to hear that you found the installation and permitting process efficient and on schedule. Ensuring a smooth experience for our customers is one of our primary goals, and your feedback affirms our efforts.
We appreciate your patience and understanding regarding the performance issues with a few panels and the final connection process. While we strive to navigate utility company requirements seamlessly, we recognize there were some delays, and we’re glad our team was able to resolve the matter promptly and get you online as scheduled.
Your recommendation means a great deal to us, and we’re grateful for the opportunity to serve you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you for choosing Solar Energy World!